CURRICULUM VITAE

GIORDANO DALLA BERNARDINA

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EMPLOYMENT

MYGRATE (mygrate.me)
Co-Founder 2018- currently

Mygrate is an online platform created to facilitate the connection between Australian Migration Agents and people who want to relocate to Australia.

WORKPOWER INC - PERTH, WA
Quality Health and Safety Coordinator 2016 – 2017

Management of all aspects of the Quality Assurance System and the Work Health and Safety System across the entire organisation

Implement, maintain and monitor compliance with QA (ISO9001 and NSDS) and Work Health and Safety system

Develop and deliver Quality and Safety training

Conduct and coordinate internal audits for Quality and Safety. Attend external audits

Coordinate corrective and preventative actions 

Investigations of Safety Incidents (Hazard ID’s, Near Miss, Motor Vehicle Accidents)

Continuous improvement and innovation. Involved in designing and improving systems and processes to achieve a higher level of effectiveness and promote wellbeing

Safety campaigns including internal communication and projects coordination

EUROPCAR AUSTRALIA - PERTH, WA
Rental Service Officer 2014 - 2016

Car detailing

Responsible for a constantly high level of customer service

Office management at the Fremantle office – I was often left in charge in the absence of a manager

Fleet management – coordinating staff 

Processing rental agreements 

Processing accident and damage reports 

SCANTHERMA - PERTH, WA
Project Coordinator – Digital Marketing 2013 - 2014

Developing and maintaining a comprehensive social media strategy

Social Media advertising

Coordination, planning and implementation of digital content

Ensuring consistent alignment of brand values and style

Successfully increased visibility and traffic across all Scantherma brands and products

THE STAR CASINO – SYDNEY, NSW
Room Dining Service, Barista 2011 - 2013

High-level customer service

Greeting and serving customers – fulfilling orders

Assisting other staff and working as a team

Compliance with Workplace Health & Safety procedures as per protocol 

Prioritising a demanding workload and working quickly and efficiently 

Gained confidence in English language skills and Australian work environment 

LYNX - PADOVA, ITALY
Quality Assurance & Human Resources Coordinator 2009 - 2011

Implementation and maintenance of Quality Management System

Development and delivery of Quality related training for Managers and CEO

Conduct and coordinate internal and external audits for Quality

Incidents investigation – corrective and preventative actions

Implementation of training programs

Implementation of the HRIS (needs analysis/risk analysis) plan. 

DDL RECRUITMENT AGENCY
Human Resources Advisor 2006 - 2007

Staffing and personnel administration services 

Supporting the organisation’s Human Resource policies 

Proactive and reactive contact with clients – both ongoing and new

Following internal policies and procedures

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PERSONAL ATTRIBUTES & SKILLS

Great attention to detail

Multi-skilled, with the ability to adapt and be flexible 

Excellent interpersonal and communication skills

Self-driven and hard working

Ability to prioritize tasks and manage time effectively 

Reliable and efficient 

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EDUCATION & TRAINING

2018: Teaching English as a Second Language (TEFL) Certificate (International TEFL Academy)

2017:    Safety and Wellbeing Coordinator – Healthier Workplace, Perth WA

2016:    ISO 9001: 2015 transition training – BSI, Perth WA

2015:    Diploma in Marketing, Perth WA

2013:    Diploma in Human Resource Management, Sydney NSW

2011:    Master’s Degree in Psychology, Bologna ITALY

2009:    Quality Assurance Auditor, Padova ITALY

2006:    Diploma in Public Relations and Communication, Padova ITALY

2005:    Bachelor’s Degree in Psychology, Padova ITALY

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